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Samsung A23 series

(Topic created on: 13-05-2024 02:09 PM)
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alicia39
First Poster
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I recently updated to the new software update I received an error message stating that there is an issue with the latest version and if my phone show power off it might not come back up. On Saturday May 11, 2024 I restarted my phone and it has not come back on since then. I would like to what Samsung going to do about this issues.  

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Robin999
Maestro
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There are lots of reports on here regarding this issue. Some users have reported that they have been offered a free fix from a repair centre.
Don't think I'd have ignored the warning and restarted the phone, but I understand you may have had no choice.
Saying that, I don't know of any official Samsung OTA update that comes with that specific warning. Surely, the update would not have been issued if that was the case, so can only assume you've downloaded a 3rd party firmware file? If you have, then community guidelines prevent me from offering any more advice.
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