Having serious storage issues with my 2 year old Samsung A10. It is a 32 GB model with an additional 32GB SD card installed. Whenever I now try to update any apps, it tells me there is insufficient storage. In my files, everything is moved over to the SD card including all gallery photos, and movable apps, with 17.96 GB listed under "Other" storage, I cannot access "Other Storage". Don't know what else to do to free up space.
Suggestions welcome. Thanks.
How much actual storage capacity do you have available in the phone @I am me123
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.
I actually got the problem sorted.
Here's what I did;
Backup everything on the phone to Google Drive, i.e. Contacts, Messages, photos, apps etc.
Perform a factory reset on the phone. This will clear the trash accumulated in the 'Other' storage listed in the 'My Files'. Then, all you need to do is sign into your Google Account again, and use the 'Backup & Restore' option to restore your phone from Google Drive, which will restore everything, minus the trash accumulated in storage.