11-09-2021 03:17 AM in
Hi. I've been stressed out for quite some time because my ringtones can't be heard or are very soft. I have not been able to receive the calls, often missed them. The problem is, I did not set my ringtone volume to the lowest or to silence. Once, maybe by a mistake. But these have been kept happening a lot, surely it is not my mistake but the system's. Can somebody tell me why? How to fix this thing?
Thank you. Hope you have a great life.
11-09-2021 06:17 AM in
Hi @inyeongieee
Press down on your volume rocker key and quickly press the 3 little dots on the top of it.
You'll then see…
Turn the relevant sounds slders up to see if that helps.
Sometimes a rogue app can cause conflicts.
Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
11-09-2021 07:42 AM in
11-09-2021 03:18 PM in
well, it happens for months now, and of course, I have restarted my phones several times. But still the same... But thank you for the suggestion anyway.
11-09-2021 03:23 PM in
The slider for ringtone (only) is the one to get to the minimum almost everytime I open it to see why the volume is too soft... But the safe mode method, maybe it worth a try. Thanks!
01-09-2022 01:08 PM in
What happened to you? Were you able to solve the problem?
10-11-2022 09:29 PM in
Same here. Can't find the cause.
13-07-2023 06:45 AM in
I have the same problem.
Does anybody know how to fix it?