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Original topic:

Reset samsung A7

(Topic created on: 25/03/21 07:11)
KatjaH
First Poster
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Galaxy A Series

I had for my birthday a second hand Samsung a7 for present now I try  to reset the phone but the old Google account is still There dat can Ido

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5 REPLIES 5
Uzoma
Pathfinder
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Galaxy A Series
Try powering off then hold the volume up and power button and select factory reset
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KatjaH
First Poster
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Galaxy A Series

Already tried the phone still asks for the latest google account on the phone

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KatjaH
First Poster
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Galaxy A Series

Thx for replying 

 

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Uzoma
Pathfinder
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Galaxy A Series
You would probably have to either take it to samsung(or contact them directly), or sort it out with the place you bought it from.
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Pugs1957
Superuser I
Superuser I
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Galaxy A Series
You can't do anything without the Google account info.
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