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Remote sim

(Topic created on: 30-03-2024 04:00 PM)
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Espen34
Apprentice
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When my new Galaxy A23 attaches via Bluetooth to the car, it turns on remote sim and I cannot access any data. How do I turn this off?? 
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Solution
Espen34
Apprentice
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Yes, every time I entered the car, it switched to remote sim for phone calls only.
To rectify:
Go to Bluetooth, select the paired device, open the settings for that device, then deactivate the sim access for that device. On my phone that option was 'sim sharing'

Hope it helps 👍

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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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There's some information via a Google Search on Remote Sim which I'm hoping will help..

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Espen34
Apprentice
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Thanks. I spoke to Samsung chat asssist and we've sorted through 'sim sharing' in Bluetooth 👍. The Google search only got me to forums of people having the same issue.
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AndrewL
Moderator
Moderator
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@Espen34: I'm glad to hear that you were able to get the support you needed to resolve your query. For the benefit of other Community members that may have encountered a similar problem, please can you provide details of the steps you took to reach your resolution? Was the issue rSAP (Remote SIM Access Profile) related ? 

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Solution
Espen34
Apprentice
Options
Yes, every time I entered the car, it switched to remote sim for phone calls only.
To rectify:
Go to Bluetooth, select the paired device, open the settings for that device, then deactivate the sim access for that device. On my phone that option was 'sim sharing'

Hope it helps 👍