quickshare 13.7.11.4, can send from a54 to a34 but not receive

[simautriche]

On both devices the quickshare version 13.7.11.4 is installed and the setting is to only share contacts, I can send from a34 to a54 without any problems, the other way around it doesn't work and the error message on a34 appears: File could not be received, a54 has been notified and can send the file again.

[arianwen27]

Have you tried just rebooting both phones? Make sure wifi and Bluetooth are on as well (just in case)

[johnz237]

Hi! Welcome to the samsung members community!

I would suggest logging out on both devices and signing back in. And, also a device reboot

[simautriche]

I delete all data and cache in apps/quickshare and rebooted - on both devices, wifi and blootooth are on.

[simautriche]

I delete all data and cache in apps/quickshare and rebooted - on both devices, wifi and blootooth are on.

[simautriche]

I have done the reboot on both devices, it does not work.

[كليم]

I have the two
A54 can receive
A34 can't
!!!