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Question

(Topic created on: 3 weeks ago)
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Cerberus2
First Poster

3 weeks ago

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Hey Everyone,

 

My phone Samsung Galaxy A53 5G broke and i'm wondering if it's possible to get my pitcures and videos I have on that phone. Please do let me know if it's possible or not. I think there is a problem with the motherboard, but i do think I saved a lot  of my pictures.

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2 REPLIES 2
arianwen27
Big Cheese

3 weeks ago

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If you backed them up with google photos, yes. If the phone cannot turn on, you cannot get anything out of the phone.

If you have no backups, only option is going somewhere who will repair it just enough to get the data off it
johnz237
GrandMaster

3 weeks ago - last edited 3 weeks ago

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If you backed up the photos, then yes. Maybe try signing in to the same account as on your other device.

Any context on "bricked"? Have you attempted a soft reboot? Press and hold the Volume Down and Side (Power) buttons simultaneously until the screen goes black, and then the device restarts.
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