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Problems connecting to data mobile networl

(Topic created on: 04-01-2025 01:41 PM)
616 Views

I have this problem too

Sony1367
Journeyman
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Hi. I have an A54 samsung and after the latest android update, it can not connect to the mkbile data network anymore. Even when it shows it is 5G, it can not open websites, but 90% of time it is on Edge. It is so frustrating, since I can not even buy bus tickets when I am out. Although, it does not have any problem with WiFi. I've tried every solution and check every thing. It seems that it is just a problem with the phone.
23 REPLIES 23
Sony1367
Journeyman
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It was working for me at first too. But now it has no effect
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S76
Explorer
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But I have been using EE too haha
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MNas04
Hotshot
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I'm with EE as well 😁. I've not had any issues over the last 5 years.
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duolingo
Pioneer
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Im just warning everyone
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lminvti
Samsung Members Star ★
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Hi @Sony1367 and warm welcome 👋

May I ask what thing you already tried? Like wiping cache partition? Reseting network settings? Switching to 4G option? Tried different network cards? Phoned your network provider to check if its issue from their end?
Sony1367
Journeyman
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I just did it, and it did not work
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MNas04
Hotshot
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I'm with ee and have no issues. Try reaching out to see ee
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Sony1367
Journeyman
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I reset it, change the setting to 4G, checked with EE provider. I did not check different network
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Sony1367
Journeyman
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You are using A54 too?
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MNas04
Hotshot
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No. I'm using S23
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