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Original topic:

Problem with outgoing calls A11

(Topic created on: 22-09-2022 02:23 PM)
BaneB
First Poster
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Galaxy A Series

Hi,

After latest android update  that i instaled last night i have problem with ourgoing calls on my A11 ( SM-A115/DS)

I recive incoming calls normaly, also data transfer is working via SIM card. I tried to put my SIM no another phone and on another phone outgoing calls are working. I also put another SIM to my phone and its also not working - same problem

When i try to call i recive massage : your sim card isn't fully operational with this phone because it doesnt comply with your terms....

I tried factory reset and it didnt help.

OS version:Android version 11  - Android security patch level Avust 1 , 20022

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3 REPLIES 3
AndrewL
Moderator
Moderator
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Galaxy A Series

@BaneB: I'm sorry to hear that you have encountered this issue. To give me a better understanding of the situation, please can you take a screenshot of the notification you're receiving when you attempt to make an outbound call, and attach it to your next reply? In the meantime, please try heading to the Phone app > Tap the 3 dots in the top right > Settings > Supplementary services > Call barring > All outgoing calls, and toggle this option off if it's enabled. 

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BaneB
First Poster
Options
Galaxy A Series

Hi AndrewL,

i checked Settings > Supplementary services > Call barring > All outgoing calls this option is off, i cant enable it it asks for passowrd.

As for massage :

BaneB_0-1663855597207.png

 

Moulai hako
First Poster
Options
Galaxy A Series

I have the issue. Could some one help me please!!!