Sunday - last edited Sunday
Tuesday
Tuesday
Wednesday
Of course Samsung are not at fault. If they were to admit fault they would be liable for a huge claim. These are Global products.
Just think: 1, Possibly required to replace every faulty phone? Or produce a FULLY tested fix within a reasonable set period.
2, Compensate for loss of revenue for those that need it to contact customers.
yesterday
A few years ago, they sold a phone with a faulty battery. This was worldwide. I had to go to Manchester and they replaced the battery. Did the update 2 weeks ago, and the ***** phone kept freezing. Today it was 2 hours before the screen unlocked. Did the reboot ie. power button and volume down button simultaneously for 7 seconds...rebooted ok and then locked up again. Looking for a samsung store now....had enough!
yesterday
😊Been in a chat and was given this advice... Contact Samsung technical voice team at 0333 0000 333, they can manage and do a remote session real time. They are open from 9am to 8pm. Roll on tomorrow folks xx
No worries, this is a free line when you phone them, and you will not be charged for this.