Potential fixes for one ui 7 issues

[arianwen27]

Heyo, it seems there's quite a few bugs with the release of one ui 7 on lower end A series devices. I've been handed an A14 with similar issues, found a few fixes.

Unable to answer phone calls or unlock the device:

Hold the power button and volume down for around 7 seconds or till the phone turns off. This should force reboot it and fix it for a while. Ideally set your phone to auto reboot daily.

Lock screen notifications missing:

Settings, notifications, lock screen notifications. Make sure "cards" is selected.

Smart switch and usb connection issues:

Connect the phone to a computer via USB, reboot the phone. On loading back up, the usb connection will work. Disconnecting it will requre another reboot for it to connect again.

Yes the update is buggy, all we can really do is wait for a fix to be released 

[arianwen27]

Force restart your phone, fixes freezes for about a day

[Pyrocrafter]

My phone freezes every time I leave it unattended for a short while. I found holding side button until shut down icons appear, then pressing it again to get black screen, then pressing again to go back to apps unfreezes it.

[Stclaim]

Of course Samsung are not at fault. If they were to admit fault they would be liable for a huge claim. These are Global products.

Just think: 1, Possibly required to replace every faulty phone? Or produce a FULLY tested fix within a reasonable set period.

2, Compensate for loss of revenue for those that need it to contact customers.

[Bridgelass]

A few years ago, they sold a phone with a faulty battery.  This was worldwide. I had to go to Manchester and they replaced the battery.  Did the update 2 weeks ago, and the ***** phone kept freezing. Today it was 2 hours before the screen unlocked.  Did the reboot ie. power button and volume down button simultaneously for 7 seconds...rebooted ok and then locked up again.  Looking for a samsung store now....had enough! 

[Bridgelass]

😊Been in a chat and was given this advice... Contact Samsung technical voice team at 0333 0000 333, they can manage and do a remote session real time. They are open from 9am to 8pm.  Roll on tomorrow folks xx

No worries, this is a free line when you phone them, and you will not be charged for this.

[Stclaim]

So, this post was yesterday. What happened? 

What is a remote session?

I bet the answer is: not anything samsung did.

[Bridgelass]

I decided I didn't want to given Samsung access to my phone, so I shall continue to reboot when it freezes and see if they send out a fix...

[Arsenal21]

I have sent constant error reports. One response was they could see no fault, second response was 'send error report as soon as it happens' that was exactly what I was doing! I couldn't do it any quicker.... restarted phone 6 times already today. This is certainly their fault....

[Bridgelass]

I have optomised and cleared memory in Device Care , also when at home Ive taken my lock screen off. Only rebooted twice in 24 hours. Im gonna put my lock screen on now again and test to see if it freezes more often.

[Bridgelass]

Hold down the power button and the down volume button at the same time for around 7 seconds until the screen goes black. 🤗