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Play store not auto-updating apps

(Topic created on: 29-11-2023 10:45 PM)
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AdamPride96
Apprentice
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Does anyone else have the constant issue where the Google play store won't auto update any apps? I've checked settings and they're all correct and reset play store snd play services settings to ensure it's not a software issue. I can't find any fix online and notice this first on my A51 and the same issue now on my A54 5G

If anyone can help it's greatly appreciated 😊
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7 REPLIES 7
JAMES4578
Samsung Members Star ★★
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There may be issues with auto updates if the internet connection is not strong enough, enabling Auto updates over any Network is generally recommended as long as you have a large Data Allowance, otherwise choose wifi only. A power saving mode can also cause issues as background activity is limited, a more obvious one but also ensure you have sufficient storage. If issues persist clearing the cache and Data of the app stores may help. However some do have issues with the Auto Updates or prefer to update Manually.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Arty73
Student
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Same here on Galaxy S23 Ultra. There are no automatic updates despite correct settings. Also no notification about updates available. Very annoying.
AdamPride96
Apprentice
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Agreed. And sadly the other comment didn't help. Clearing data and cashe didn't help
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Arty73
Student
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I am just awaiting the google support team to respond. Will keep you updated on the results.
Kameljoe21
First Poster
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While your reply seems helpful it is not.  In this day and age why should every fix result in clearing the cache. Why should I have to do anything.  Thars are all common problems that have been a problem for years. There are bugs out there that have been an issue with product since their inception and still not resolved.  This issue seems to be a problem with their flagship models along with their budget one. I can find posts going back 5 years. Most people give up including the op. Still do not have a fix. 

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Jmayfield
First Poster
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This issue is still ongoing for months. Super annoying!

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Pacproduct
First Poster
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Hi!

 

I'm experiencing a similar issue on my Samsung A54 5G too.

I do receive update notifications from Google Play Store telling me I have pending update, although it's configured to auto-update over Wifi. I don't get it.

The whole point of auto-updating is that I don't have to do anything: it should be automatic.

I've searched the Internet but I kinda already checked most points: I have plenty free storage, the phone is not in battery-save mode, clearing the cache doesn't help, ...

That is so weird. Also, I've been facing that for years as I already had the issue with my previous Samsung phone A5.

 

I really can't tell if it's related to Samsung or to Google at this point. But... the sure thing is that it does not seem to work as it should 😕

Did anyone find a way to solve this?

Cheers :smiling-face:

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