Phone keypad

[Dinger]

On a standard android and Samsung phone keypad how do you type letters into the phone when you are talking to an automated call eg putting in a tracking number with letters and numbers. How do you change from numbers to letters. Thank you

[Ry-Galaxy]

You cannot switch to letters from numbers, the usual way to do this is to hit the key the required number of times.

For example,

Number 2 is ABC so if you wanted the letter B you would press 2, twice.

That is my only understanding of your question, hope that helps!

[Dinger]

Yes that is how I got letters on my first phone but it does not seem to work on a Samsung android now. This is hardly progress

[Dinger]

Also why on earth do they go to the trouble of putting letters below every number on the keypad