14-12-2023 05:36 PM
Solved! Go to Solution.
15-12-2023 05:37 PM - last edited 15-12-2023 05:38 PM
Hi @Drconfused is the Restarting constant or only ocassionally, if ocassionally may be due to the Auto Optimiser setting. if more often may be due to a 3rd party app causing a conflict and should try the device in Safe Mode as suggested.
If not the issue you may need to clear the cache partition , this deletes temporary cache files (sometimes some can become corrupted) but keeps your Data intact.
Follow these steps:
1. Turn off the device.
2. May need to Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
Can also Repair Apps from the same Recovery Menu:
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
14-12-2023 05:56 PM
14-12-2023 06:23 PM
15-12-2023 05:37 PM - last edited 15-12-2023 05:38 PM
Hi @Drconfused is the Restarting constant or only ocassionally, if ocassionally may be due to the Auto Optimiser setting. if more often may be due to a 3rd party app causing a conflict and should try the device in Safe Mode as suggested.
If not the issue you may need to clear the cache partition , this deletes temporary cache files (sometimes some can become corrupted) but keeps your Data intact.
Follow these steps:
1. Turn off the device.
2. May need to Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
Can also Repair Apps from the same Recovery Menu:
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
15-12-2023 06:10 PM