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Phone keeps going to emergency calls

(Topic created on: 20-06-2024 11:51 AM)
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shaune2017
First Poster
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Hi, 

My phone (A13 I think.) keeps going to emergency call only mode, sometimes it also says no SIM inserted. The only way I've found to fix this is to turn the phone on and off again. I've ordered a new SIM from O2 and installed it but the issue persists. Is there anything I can do to fix this problem? Is it a hardware problem or a software problem or is it an issue with the SIM/network provider. 

Many thanks 

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1 REPLY 1
samkim168960
Journeyman
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If your Samsung Galaxy A13 keeps showing "emergency call only" or "no SIM inserted," try these steps:

  1. Reinsert the SIM Card: Ensure it's properly placed.
  2. Clean the SIM and Tray: Remove dust and debris.
  3. Test Another SIM: Check if a different SIM works.
  4. Update Software: Ensure your phone is up to date.
  5. Reset Network Settings: Go to Settings > General Management > Reset > Reset Network Settings.

If the issue persists, it might be a hardware problem, so consider contacting Samsung support or visiting a service center.