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Phone keeps disconnecting from home wifi

(Topic created on: 01-08-2024 03:24 PM)
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riatsila
Student
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Anyone feel like helping me solve the problem of my A12 repeatedly disconnecting from my home wifi?
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9 REPLIES 9
UNKNOWNUSERNAME
Samsung Members Star ★
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sure, can u provide more info?
MPNI2025
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riatsila
Student
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Sure, what do ya need to know?
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JAMES4578
Samsung Members Star ★★
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Hi @riatsila  Have you tried much Troubleshooting?    A few ideas:

Go to Settings- Connections - Wi-Fi - Tap the cog symbol to the right of your router - Forget . This is the bottom right on the list. Toggle your Wi-Fi off and on again - Select your router from the list of available connections, and run through all the connection steps.


Thereafter go to Settings - Connections - Wi-Fi - Tap the cog next to your router on my device it is under view More but could be Advanced if that does not show. select the MAC Address Type and set this to Phone MAC. If the issue persists, I would suggest pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, the reason being that this will refresh the software and address any issues that might be causing problems. An idea also to reboot the router if the issue not solved.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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riatsila
Student
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Thanks James, have tried all that apart from the MAC address setting, which was randomised. Time will tell if it helps. Again, ta.
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nonamesi
First Poster
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It looks like a hardware issue, still waiting on samsung to reply to my error report.
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kokababu
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A53 wifi disconnect and GPS lost sometimes, spoke to Samsung, they said everything is fine. Any advice
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shoessss
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My Samsung is constantly disconnecting from my home wifi....my IT son inlaw has done everything from mac address to re setting to rebooting ...settings..everything and my phone still disconnects
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shoessss
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I have thr same issue
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Domberg20
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I'm having exact same issue too, only recently, did a software update not too long ago and maybe could be linked to that
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