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Phone can't detect Bluetooth headphones

(Topic created on: 04-05-2021 12:53 AM)
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Kit5
First Poster
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My skullcandy hesh 3 headphones doesn't appear in my A51 phone but it can be connected to other devices like laptops or Tv. Why? Please help

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3 REPLIES 3
Penguinbo
Voyager
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Can you see other Bluetooth devices on the phone?
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Kit5
First Poster
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I don't have any other bluetooth devices but I can connect to my laptop and my old phone which is s8

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DannyT
Moderator
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Try this.

Head to Settings > Apps > More (3 dots top right) > Show Systems Apps > Bluetooth > Storage > Clear Cache. 

Then make sure your headphones are in Pairing Mode and try the connection again. 


Welcome to the Community!

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