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One UI 6 update not able to make phone calls

(Topic created on: 22-04-2024 12:43 PM)
1478 Views

I have this problem too

vatsag
First Poster
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I have enabled the option to download automatically the updates in my A53. However ever since the recent update One UI 6, my phone has started behaving weird. Sometimes I am not able to make phone calls. The internet stops working all of sudden. Is anyone facing such issues ? What is the possible resolution and any hotfix is planned ?

__PRESENT

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10 REPLIES 10
Robin999
Samsung Members Star ★
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Could do with some more info such as exact phone model. 5G or 4G. Esim or Physical SIM. Where are you based? Network provider. Troubleshooting methods already tried.

One thing to try as a start is

Turn off your device. Take your physical SIM out, give the gold contacts a rub and put it back into this device.
vatsag
First Poster
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  • 5G
  • Physical SIM
  • Location : Denmark
  • Network Providers : Lycamobile and Vodafone 
  • Tried removing and cleaning the SIM tray and putting back to the device.
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Robin999
Samsung Members Star ★
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Can you try

Settings>connections>mobile networks>access point names. Choose your data plan. Click three dots upper rh screen, click reset to default.
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srivatsaharidas
First Poster
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This didnt not help either. I changed to a new SIM this also doesn't work. The new SIM works on a different phone

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NoeAn
First Poster
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Mine cannot make calls and text too after Ui 6 update!! 

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NoeAn
First Poster
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Soo frustrating. Is there a way to roll back?

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lr13
First Poster
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Same with Galaxy 25 5g. I can't make calls and have tried everything. So frustrating can I roll back?
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sweetchildomine
Explorer
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Yip. Anytime I call a number on a sony phone it goes to voicemail. I'm not blocked and have use what's app. Everytime there is a one ui update, there are issues. Sec sound picker took 4 or more months to fix.
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sweetchildomine
Explorer
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You can clear cookies and Data from the app, works for some glitches not all. But be careful as when I did it, it annoyingly removed all apps from my homescreen.
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