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A36 Wi-Fi calling preference

(Topic created on: yesterday)
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hayes_1981
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I have a Samsung A36. I have Wi-Fi calling enabled, but I am finding that the phone defaults to cellular calls, even if the phone has limited signal.

On my Pixel phone, I have a setting called 'Calling Preference' which allows me to set the calls to go over Wi-Fi by default. On the A36 I don't seem to have this setting, or at least it isn't obvious where it is.

Is there a similar setting on the A36, or any way to force calls over Wi-Fi without disabling the cellular network?

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arianwen27
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You should be able to. Go to the wifi calling setting, settings, connections. Press the words "wifi calling" instead of the toggle. It should open a new menu where you can set it to "prefer wifi".

By default it prefers VoLTE instead of wifi
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hayes_1981
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@arianwen27 wrote:
You should be able to. Go to the wifi calling setting, settings, connections. Press the words "wifi calling" instead of the toggle. It should open a new menu where you can set it to "prefer wifi".

By default it prefers VoLTE instead of wifi

Nope that doesn't happen. Pressing "Wi-Fi Calling" only toggles the setting. It doesn't open a sub-menu.

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arianwen27
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Strange, it should work like this. Recording of my screen

https://quickshare.samsungcloud.com/hJv2JGkUKNuK
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hayes_1981
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@arianwen27 wrote:
Strange, it should work like this. Recording of my screen

https://quickshare.samsungcloud.com/hJv2JGkUKNuK

Yep I agree - and that is what happens on my Pixel.

 

On the A36 it just toggles the setting and doesn't open a sub-menu. Just to clarify, is that video taken on an A36?

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arianwen27
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No, I have an s25 ultra. But every samsung phone has pretty much the same settings (as long as it's the same one ui version) so it should be identical.

Mine has some extra but basic things like wifi calling should match
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hayes_1981
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@arianwen27 wrote:
No, I have an s25 ultra. But every samsung phone has pretty much the same settings (as long as it's the same one ui version) so it should be identical.

Mine has some extra but basic things like wifi calling should match

Nope, definitely don't have that setting.

There is a workaround though - I have created a routine to toggle Airplane mode ON with Wi-Fi also ON if the phone is connected to my home Wi-Fi. This seems to work quite well.

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