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No voice during call since download of latest update

(Topic created on: 20-12-2020 08:38 PM)
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Szabo
First Poster
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I have a Samsung Galaxy A20e, and yesterday I downloaded the latest software update. Since then, I hear nothing during calls, unless I go on hands free. I would appreciate a fast solution, because I do not want that everybody can hear my calls all the time.

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GreyMatter
Helping Hand
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close all apps. shutdown phone completely (not restart). Let the phone boot then check for further updates after around 10 minutes. If updates available, install and do as just described. if no updates, try making a test call. hopefully that resolves it
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