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Original topic:

No mobile data connection on Samsung A50 following software update

(Topic created on: 12/09/19 19:04)
D1ceman
First Poster
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Galaxy A Series

Following a software update on my A50 on 10 September 2019, my phone no longer has any mobile data connection. 

 

Not sure if it's relevant but I am on the 3 network. 

 

Has anyone else experienced this?

 

Thanks,

Pete

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2 REPLIES 2
BandOfBrothers
Superuser I
Superuser I
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Galaxy A Series

Hi @D1ceman 

 

Things to try are....

 

  • Check mobile data is toggled On in your settings.
  • Try your sim card in another phone. Does data then work or not ? Try another sim in your phone.
  • Check your Apn's are correct.
  • Try choosing another network in the phones settings and then rechoose yours.
  • Try a Soft Reboot by turning the phone Off and On.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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PeterTB
First Poster
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Galaxy A Series

A50. apps won't work following update. 

Can't undo upgrade.

No resetting works.

Hotspot still works for other devices but on phone data seems blocked.

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