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Finally a response!

(Topic created on: 4 weeks ago)
246 Views
Cazz963
Apprentice
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Finally had a response today regarding the screen freezing issues I've been having for over two weeks since the last software update. They're saying there's a new update to fix the issue, has anyone installed it yet and if so did it work?

**Update**
Finally had the new update come through today 20/9 and no more issues so far 😀
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3 REPLIES 3
Tourbillon De La Vie
Samsung Members Star ★★
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I assume we'll get more info once the update is fully distributed and installed on affected devices.
Gitold
Student
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No, I don't believe the patch has been issued yet. But very good news that Samsung have acknowledged the bug and are fixing it.
Stclaim
Navigator
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At least they now admit to an issue

A16 and Tab A9