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No Internet? You may be out of data notification

(Topic created on: 04-09-2024 12:08 AM)
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Harrison_Cyan
Apprentice
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Every time I disconnect from wifi I get a notification from android system saying I may be out of data from O2 (service provider) even though I have 25 gigs of mobile data. Tried restart but didn't work. Occasionally it won't give notification and phone works fine, but when it does give notification all aps say offline even though system icons say connected to 4G.

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Not certain if this is the right place to ask this but does anyone think they have an answer to what I can do to fix this ?
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1 Solution


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Solution
BandOfBrothers
Samsung Members Star ★★
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Hi @Harrison_Cyan 

Maybe check the settings in Mobile Data via Settings  > Connections > Data Usage > Look at the various options.

I'm on o2 Payg and do not get these types of notifications. 

I'm nit sure if it might be worth enquiring with o2. 

You can also try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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3 REPLIES 3
Solution
BandOfBrothers
Samsung Members Star ★★
Options

Hi @Harrison_Cyan 

Maybe check the settings in Mobile Data via Settings  > Connections > Data Usage > Look at the various options.

I'm on o2 Payg and do not get these types of notifications. 

I'm nit sure if it might be worth enquiring with o2. 

You can also try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

GoanGeek
Samsung Members Star ★
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Hi as @BandOfBrothers has suggested go to Settings> connections>data usage click on the gear icon and set yours do what your mobile data is.
You can evenset it to give you a warning when you are nearing your data limit.

Check the below images to give you an idea how to do it.

1725431031161.jpg1725431031180.jpg1725431031198.jpg
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Harrison_Cyan
Apprentice
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Solved !! Cleared system cache and didn't get the notification anymore. So glad to be able to use my phone without WiFi once more. Thank you @BandOfBrothers