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New A13 Caller id and spam protection

(Topic created on: 11-08-2022 09:41 PM)
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paultheoldspark
Apprentice
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Hi
Just upgraded to an A13 and I can't find caller id and spam protection in the call settings menus. 
8 REPLIES 8
Badger42
Helping Hand
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If you are using the Google phone app and if it is the same as the A53 it is under settings, voicemail then advanced settings.Screenshot_20220811-170656_Phone.jpgScreenshot_20220811-170704_Call settings.jpg
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AndrewL
Moderator
Moderator
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@paultheoldspark: Further to the above, if you're using the stock Phone app, then please open the app > Tap the 3 dots in the top right > Settings > Caller ID & spam protection > On. 

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paultheoldspark
Apprentice
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Hi. I've looked and the option isn't there .
paultheoldspark
Apprentice
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This is what I have Screenshot_20220811-214507_Call settings.jpgScreenshot_20220811-214434_Call settings.jpgScreenshot_20220811-214415_Call settings.jpg
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Badger42
Helping Hand
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If you press the voicemail menu option under call settings is the spam setting in there?
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paultheoldspark
Apprentice
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No. It's not there either
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Badger42
Helping Hand
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Is it the Samsung phone app or Google phone app you are using? This video may help https://m.youtube.com/watch?v=W9PkP_IcoNw
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Stoyan9
First Poster
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I also cannot see Caller ID & spam protection in the stock phone app on A52SsScreenshot_20220820-044641_Call settings_2543_1660967212.jpg
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