10-07-2020 04:16 PM in
Galaxy A SeriesI have a Samsung Galaxy S5 which I have had for about 3 years. The battery used to last for about 2 days before it needed re-charging but of two weeks ago, it now only lasts about 6 hours. I replaced the battery but it is just as bad with the new battery. Any suggestions, anyone?
10-07-2020 04:28 PM in
Galaxy A SeriesHey @Bodachmor ,
I would suggest having this examined by one of our engineers to see if there is anything causing the drainage. Please contact our Support Team for further information.
10-07-2020 04:54 PM in
Galaxy A SeriesPlease, Tess, can I send your support team an e-mail as I don't want to be hanging on the phone all afternoon waiting for an answer or waiting for someone to answer my chat.
10-07-2020 05:05 PM in
Galaxy A SeriesThe email service is not working at the moment, due to the current situation. However, you can try to reach them using any of the alternative channels as our social media channels found at the bottom of the page @Bodachmor.
10-07-2020 07:34 PM in
Galaxy A Series