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My phone status in settings is showing wrong number

(Topic created on: 15-06-2020 10:58 PM)
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Nikki_M
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BandOfBrothers
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Have you ever been supplied a sim card with a temporary number assigned to it and then had your own number transferred to the sim as this is the typical cause.

 

Do you recognise the number showing ?

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_EE7CwJu
Student
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Exactly same issue for me on S10e. Temporary number still displayed after my old number was transferred over a month ago. No solution from Samsung Support.

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Marijasmin
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Same here on S13 no solution
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AndrewL
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@Marijasmin: Are you still able to access your network features (calls, texts and mobile data)? If so then please disregard this as a read error, as Settings > About Phone > Phone number will sometimes display the SIM card's temporary number, or show 'Unknown number' instead of the correct information. If this is of concern, then I recommend reaching out to your network provider to request a SIM swap to see if this resolves the issue. 

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