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My phone has soft locked 4 times this month

(Topic created on: 31-01-2024 02:14 AM)
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williamg209
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My phone while I've been using it bad completely soft locked 4 times so far this month I'm beginning to be concerned, this last one I was listening to music and scrolling through a shopping app and the music stops and phone completely freezes, it's madness 
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BandOfBrothers
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My suggestion is to try these generic troubleshooting steps @williamg209 

Do please check your apps and phone's software is up to date and no apk files are being used. 

Sometimes downloaded themes or battery monitor apps can cause glitches too. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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