My File Ap

[M12T]

My File app I was given 3 options on how to open ? I pressed accidentally the wrong option how do I change it please any help would be great thanks

[johnz237]

Hi! Welcome to the samsung community!

Hi, try Settings > Apps > Tap the 3 dots in the top right > Reset app preferences.

[M12T]

Hi thanks i try that and let you know if that's ok

[johnz237]

Of course

[M12T]

Hi that's not worked its the yellow fill my files it asked to chose only once or always I missed and pressed always and I don't won't to use Microsoft if you could kindly help thanks oh I got new phone yesterday it's galaxy A05s if that helps 🙏

[johnz237]

Maybe try. Settings- apps- My files- storage- clear cache.
In there

Or/ and go to. Settings- the app(what ever Microsoft app you selected)- storage- clear cache.

Last ditch effort- just uninstall what preferences you set it as- let's say it was Microsoft 365. Uninstall it and just redownload

However. Going to settings- apps- reset app preferences should restart *imagine I've included- which includs my files application. Try also restarting your device? Lemme know how you get on

[M12T]

Thanks will try that thank you

[M12T]

Hi it's all done 😊😊 thank you 🙏 so much appreciated

[johnz237]

That's perfect!! You're welcome

[AntS]

Cheers johnz237!

@M12T Just confirming, is this one sorted for you now?