Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

My A71 5G hasn't had the version 12 yet.

(Topic created on: 25-07-2023 03:20 PM)
7Upster
First Poster
Options

I bought my phone in September 2020.  It has been stuck on Android 11 and One UI 3.1 ever since. I have looked online, and my phone should already have Android 13. Could anyone help?

0 Likes
1 REPLY 1
JAMES4578
Samsung Members Star ★★
Options

Hi @7Upster  are you sure you have  a Uk model?   the A71 5G is elegible to receive Android 13 but that is the last OS update it will receive.  https://www.androidupdatetracker.com/p/samsung-galaxy-a71-5g 

You could try Smart Switch, need to connect your device to a computer and have the software installed. Some information here https://www.androidcentral.com/how-update-your-samsung-phone-smart-switch 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

0 Likes