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My A71 5G hasn't had the version 12 yet.

(Topic created on: 25-07-2023 03:20 PM)
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7Upster
First Poster
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I bought my phone in September 2020.  It has been stuck on Android 11 and One UI 3.1 ever since. I have looked online, and my phone should already have Android 13. Could anyone help?

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JAMES4578
Samsung Members Star ★★
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Hi @7Upster  are you sure you have  a Uk model?   the A71 5G is elegible to receive Android 13 but that is the last OS update it will receive.  https://www.androidupdatetracker.com/p/samsung-galaxy-a71-5g 

You could try Smart Switch, need to connect your device to a computer and have the software installed. Some information here https://www.androidcentral.com/how-update-your-samsung-phone-smart-switch 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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