21-02-2025 03:33 PM
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The problem is the when I press two fingers and then I move one of my finger the other side of the screen start moving with them, do someone have a solution please help.
(Sorry for bad english)
21-02-2025 03:42 PM
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Can you elaborate more on this? Also, by "bad English," do you mean you are not a native speaker? Feel free to write your message in your preferred language if you want; it can easily be translated. Otherwise, don't stress about it, and I will try my best to help you with this matter.
21-02-2025 03:42 PM
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Try diagnostics via Samsung members app
21-02-2025 03:47 PM
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Can you tell me how?
21-02-2025 03:50 PM - last edited 21-02-2025 03:50 PM
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Yes, I'm not a native speaker
The problem is that when I play a game and I hold down my two finger and when I move the other finger that are moving the joystick the screen make a little movement. It is very annoying
21-02-2025 04:00 PM - last edited 21-02-2025 04:01 PM
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This could be due to a multi-touch interference issue.
Adjusting touch sensitivity settings in your display settings, or accessing accessibility options to manage "Ignore repeated touches," may help.
Adjust touch sensitivity: Navigate to "Settings > Display > Touch Sensitivity" and adjust the setting.
Access accessibility settings: Go to "Settings > Accessibility > Interaction and dexterity" and look for options like "Ignore repeated touches" to prevent unintended multi-touch inputs. However, this may interfere with using multiple fingers, so disable it if it causes issues.
Other things to check for- do you have a screen protector? Sometimes these can cause multi-touch interferences.
Do a soft restart on the device- press and hold the Power and Volume down buttons at the same time until it turns off
21-02-2025 04:02 PM - last edited 21-02-2025 04:03 PM
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21-02-2025 04:03 PM
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It still doesn't fix and it happens on every app
21-02-2025 04:04 PM - last edited 21-02-2025 04:05 PM
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21-02-2025 04:50 PM
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Hello there @Jittakhone
Welcome to the Samsung Community Forum.
First Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
After that try >
- Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port or a usb-c to usb-c phone to phone set up to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
