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Original topic:

mobile data not connecting

(Topic created on: 29-12-2021 03:10 PM)
AbuJibreel
Apprentice
Options
Galaxy A Series
my phone was blacklisted and later unblacklisted because it was lost. now only phone and WiFi features are working but mobile data is not connecting. any kind help?
13 REPLIES 13
xSteveuk
Maestro
Options
Galaxy A Series
Hi
Try reset Network

Go settings
General management
Reset

Reset Network settings

And see if
helps solve your issue
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AbuJibreel
Apprentice
Options
Galaxy A Series
i tried before. but do it again...
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AbuJibreel
Apprentice
Options
Galaxy A Series
just reset it. the name appeared different than the one suggested by the network provider. apart from that all looks the same but still not connecting. do i need restart after resetting?
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xSteveuk
Maestro
Options
Galaxy A Series
Yes try a restart
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xSteveuk
Maestro
Options
Galaxy A Series
If still have problem
Try below

Remove and Re-Insert Your SIM Card

Before rebooting, turn on Airplane Mode. Wait for 30 seconds, then turn Airplane Mode off. If you still don't have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on.

If still an issue
You would need to contact
Your Internet provider
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AbuJibreel
Apprentice
Options
Galaxy A Series
thanks steve. but sim works well in other device
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Pugs1957
Samsung Maker ★
Options
Galaxy A Series
Can you check that your carrier has lifted the block by going here https://eimei24.com/
You will need your imei number. To get this, dial *#06#
AbuJibreel
Apprentice
Options
Galaxy A Series
ok, trying now
0 Likes
AbuJibreel
Apprentice
Options
Galaxy A Series
my phon feature is working, its just the mobile data not connecting. is it possible at all?
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