MMS problems

[Christine181]

 I cannot send or receive MMS, which means I cannot see pictures or send them,  please let me know if you can fix this, this is a brand new phone and I have consumer cellar 

[bebey]

I'm the same cannot receive or send MMS ,I'm not sure if it's my phone which is also brand new or my contract which isnt letting me send or receive them . Has your problem been solved ? .

[Pugs1957]

Make sure your APN settings are correct. See https://www.google.co.uk/amp/s/www.apnsettingss.com/consumer-cellular-apn-settings/amp/

[Blessed4life]

Hi all, it's weird I have the same issue, I tried to add another APN but it wouldn't let me so what I done was pressed the reset APN button & didn't select anything & now it works sound crazy but it's true give it a try & let me know the outcome, worst ways you can call your network provider & they'll reset your APN for you.
OR
Hi all I figured it out, after you press reset DO NOT select an APN firstly add a new APN by searching the Internet for the correct APN settings for you network THEN select that one instead of the previous one & you will be all set.
I'm in the UK

[BandOfBrothers]

Hi @Christine181 

With some networks MMS has to be provisioned on the account for this option to work and a stable 3G data connection needs to be in place.

Perhaps have a word with your network provider customer services.

Also launch your messages app and press the 3 little dots in the top right hand corner and choose More Settings and then Multi Media Messages and choose Free in the Restrictions option which may help.

As MMS is usually comes at a cost from the Network to send one and the file size is restricted too I prefer the following alternative options.

Whatsapp. 

Facebook Messenger. 

Email.