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galaxy A14 one UI 7 issue USB cable not recognised

(Topic created on: 3 weeks ago)
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martynBO
Journeyman
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hiya after upgrading my wife's phone to oneUI7  i could not get it to recognize the USB cord to transfer pictures from phone to PC. my phone was fine before doing upgrade but then i too could not get phone to recognize  USB. any ideas ? i have done countless trials with samsung help (all to no avail), they said it must be a one off but i am sure there are others with same problems, if so how did you solve this issue ? i am not tech savvy but can get by, cheers martyn

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Solution
MLG_Charizard
Explorer
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Settings-security and privacy then near the bottom there should be a setting called auto blocker. You may also need to enable USB debugging. To do this you go to settings-about phone- software information, Then tap build number approximately 7 times. It should then say something along the lines of you are a developer. Then go into settings-developer options and enable USB debugging.

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Tourbillon De La Vie
Samsung Members Star ★★
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Is auto blocker enabled?
martynBO
Journeyman
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I dont know , how do i enable autoblocker ? many thanks 

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martynBO
Journeyman
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i cannot find ato blocker, my auto sync data is on ?

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Solution
MLG_Charizard
Explorer
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Settings-security and privacy then near the bottom there should be a setting called auto blocker. You may also need to enable USB debugging. To do this you go to settings-about phone- software information, Then tap build number approximately 7 times. It should then say something along the lines of you are a developer. Then go into settings-developer options and enable USB debugging.
martynBO
Journeyman
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hiya thanks for your reply,there was no setting called autoblocker, but i did do the usb debug which seems to have fixed the problem  . I now have options in my drop down  for file transfer etc which were not there before. many thanks 

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martynBO
Journeyman
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hiya it did solve the problem but now its back to square one, doesnt see the USB and nothing on the drop down screen, btw my wifes phone (A14) didnt even recognise the USB after doing all the things ,

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