Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Messages error for only one contact

(Topic created on: 15-03-2025 11:06 PM)
262 Views
ppa5s
Journeyman
Options
Guys whenever I try to send a message it doesn't work this only happens with one contact as well. It comes up with text saying couldn't send message tap here to review ur message. Can someone tell me how to fix this please.

10 REPLIES 10
johnz237
GrandMaster
Options
Hi! Welcome to the Samsung Members community.

Be sure that the contact hasn't blocked you, and that you haven't blocked them, even by accident.

Try deleting the number and re-adding it.
ppa5s
Journeyman
Options
They haven't blocked me and I tried re adding the number yet it still happens only with one contact as well
0 Likes
lminvti
Samsung Members Star ★
Options
Hi @ppa5s and warm welcome 👋

What messaging app you using? Is it samsung messages or Google messages?

Go to settings > apps > Google messages (or samsung messages) > storage > clear cache

Make sure all permissions allowed to messaging app, and make sure there's person haven't blocked you, to double check you can call that person and see if it goes to voicemail straight away or it rings.
ppa5s
Journeyman
Options
I'm using normal messages I just cleared data
0 Likes
ppa5s
Journeyman
Options
It didn't work
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

Hello 👋 @ppa5s 

I can appreciate how incredibly frustrating this must be for you. 

Can you receive text messages from the one contact your experiencing these issues with.

Can you pop your sim card in another phone to then send a message and see what happens 🤔 

I would suggest to contact your Network to advise them of the issue if the problem persists with your sim in another phone.  

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

https://eu.community.samsung.com/t5/other-galaxy-s-series/samsung-not-sending-text-message-to-one-co... 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

AndrewL
Moderator
Moderator
Options

@ppa5s: Are you able to clarify if you're using Samsung Messages or Google Messages, as this will be helpful as part of the troubleshooting process (due to the menus and options differing between apps)? 

Are you still able to call the affected contact? Are you attempting to send a message with a file or photo attached? If so, please try enabling mobile data, or contact your network to enquire about any restrictions which might prevent you from sending MMS messages, such as a spend cap or data limits. 

0 Likes
ppa5s
Journeyman
Options
I'm using default messages I can call them abd I am bot sending mms
0 Likes
ppa5s
Journeyman
Options
Guys the problem still persists
0 Likes