08-10-2022 06:27 PM
09-10-2022 06:05 AM
Your wife may need to contact Samsung via phone for Samsung to help with her account details @pilotC
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
09-10-2022 10:30 AM
@pilotC: Please try following the link below, select the 'On your computer' option and follow the on screen instructions. From here you should be able to verify the phone number you'll use to receive verification codes, or save a list of backup codes to use if you can’t get to your phone while signing in.
https://account.samsung.com/membership/guide/setup-2step-verification