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Live Captions NOT Working

(Topic created on: 31-01-2024 03:21 PM)
121 Views
iamthisdude
Journeyman
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Since the last update the Live Captions on both my A52 5G mobile have not functioned properly.

I am left with either a black or white background (Depending on weather I have my phones set to light ot dark display)

The caption preferences are completely non functional even though I have set it as such.

I thought I had solved the issue by doing a factory reset, until a few hours later it reverted back to non functioning.

I am deaf & don't speak, I heavely rely on Live Captions...Please sort it ASAP.
11 REPLIES 11
DeafProdige
First Poster
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Did you ever solve this problem? it is currently a problem with my S23

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edwpat
First Poster
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Same issue on the Gallaxy S 24. The workaround is to shut wifi off when calling and he captions work property.  There seems to be a problem with captions for phone only when wifi is on.

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