28-05-2023 05:52 AM in
Hi, I have an A53 and its lock screen type is swipe. In order to unlock the off screen, I double tap the screen and swipe, and in most of the times the screen becomes unlocked.
But sometimes after I double tap the screen to turn it on, when swiping the screen to unlock it, instead of unlocking, only the time and date and notifications at top of the screen go out and wall paper remains (the screen does not become unlocked). Then in order to unlock the screen, I have to wait until the screen goes off, then if I double tap the screen and swipe, the screen becomes unlocked.
What can be the reason of this issue?
30-05-2023 02:46 PM in
Are you using a 3rd party launcher or have any cleaning apps/antivirus apps installed? These can often affect the way a devices locks and unlocks itself.
31-05-2023 04:31 AM in
No, I have just installed these apps: Telegram, Whatsapp, Instagram and 2 taxi apps
31-05-2023 05:20 AM in
Usually when I receive SMS and want to unlock the screen, this happens.
06-06-2023 08:16 AM in
06-06-2023 11:03 AM in
Thanks for your explanation