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Incoming calls not shown

(Topic created on: 30-07-2024 05:29 PM)
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Stella_Bella613
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When I get calls, I often times don't know about it until after, when I see the 'missed call' symbol next to the time. Even when I have DND turned off, I never receive a notification (or very rarely do, anyway) when a call is incoming. On my iPhone when I got a call, the entire screen would show the necessary information, and this doesn't happen here on my A14. Not even a sliver of information that I'm getting a call. Is there a way to make sure the phone actually tells me when I'm getting a call?

 

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Robin999
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Hi, and welcome to the community

Ensure you have the appropriate notification catagories turned on1722358772547.jpg1722358772569.jpg1722358772594.jpg1722359070088_1722359070081_0.jpg
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Robin999
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Presumably, the phone actually rings on an incoming call. If not, then ensure your volume is up and not on mute and that you have selected a ring tone.1722359705815_1722359705808_0.jpg
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AndrewL
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@Stella_Bella613: Please can you also try heading to the Phone app > Tap the 3 dots in the top right > Settings > Call display while using apps, and select 'Full screen' to see if this helps. 

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