Thanks for the reply. Sadly the problem persists. I downloaded the software updates. The battery is set on 'Optimised' not Saver. The wifi keeps randomly disconnecting. I have rebooted the router. As I said, the wifi was fine with my previous Samsung S and with my laptop. This seems a well known problem for Samsung so I wish they would sort it out! Regards Andrew
Thanks. I could check with the router provider, but I don't understand how it could be a security access control, as the wifi does work with the phone but keeps dropping out. If the router was refusing access wouldn't it not work at all?
Hello, thanks. I have done a re-set (holding down the Off/On and Vol down buttons). This seemed to work for about a day, then unfortunately it started disconnecting the wifi regularly again. I am thinking, as this A20e seems defective Samsung should agree to replace it - I'd be happy to have a S7 again which didn't have this problem