I got a new A55 today and it's acting up

[velcroqwq]

It's been kicking me out of calls and now it kicked me out of Netflix I'm afraid it'll kick me out of more apps is there a way to stop this or fix it 

[Batsy]

Hey! Welcome to the Samsung community! Sometimes it happens when you are updating or apps are auto updating. Please make sure you update everything to the latest versions including the mobile software and see if the problem persists. Please give it a day or two and if it still does, please reach out to Samsung Customer Service and they will help you further. Hope this helps! Please update us on the progress.

[BandOfBrothers]

Hello @velcroqwq  👋 

Did you perhaps use Samsung SmartSwitch to move across your content from your previous phone to this current one 🤔 

If so factory reset and set your phone up as new i.e manually download the apps etc and then see what happens. 

For some Samsung SmartSwitch has caused hiccups due to transfer process. 

Personally i use Samsung Cloud and Samsung SmartSwitch to move across only my Gallery. 

You could also try these generic troubleshooting steps. 

• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 
• And Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Keep in mind any relevant cooling off period to have the phone swapped out. 

If i can be of any further help please don't hesitate to ask  😎