20-07-2024 01:21 PM
Hi everybody,
This is my first post here so I apologise if this is the wrong section.
I've recently been struggling with some weird "Hidden Notification" that I was getting from my Calendar app.
After searching for the same issue on the web, after a chat with the customer support and two calls with the customer service - who had genuinely no clue about what the issue was and guaranteed me that they fixed the issue - I finally got the solution to the problem and I wanted to share it here in case someone else tried anything but still has the issue.
If you already checked your "Notification" section in the "System Setting"; if you tried activating all the notification in your "Locked" section, in the "System Setting", clean the cache, restart your phone, but you didn't solve anything, try this:
System Setting > Search for "Secure Folder" > Notifications > untick "Hide content".
System Setting > Search for "Secure Folder" > Notifications > App notifications > Select the app that you want to receive the notifications from, even though they are in the Secure Folder.
System Setting > Search for "Secure Folder" > About Secure Folder > Update - if a new version is available > It will open the Samsung Galaxy Store and you can Update you amazing Secure Folder.
But it may not be enough, as the Samsung Galaxy store may say "Couldn't install app. Try again outside Secure Folder", in that case:
Open Galaxy Store > Search for "Secure Folder" > Update.
Everything should be fine, now - or at least that worked for me.
If that still doesn't work, you can try just uninstalling that, but I'm not sure you can if that's one of the app that Samsung forces you to have.
The Secure Folder is an app that Samsung kindly installed in the phone, that may sometimes automatically decide that there are some apps that need to be Secure, but the app doesn't ask you for any permission - or maybe you just ticked something in the past, that now triggered the Secure Folder.
Is not Google Secure Folder, is a Samsung app where you can set up some apps to be secured with sensitive information, therefore they required a password to open them or to read the notifications.
This "amazing" app, may automatically secure:
You can find the app in the Samsung Market and you can update it - or uninstall it, if it's giving you too many issues - from there.
Hope that this is useful for other people that have tried literally anything.
20-07-2024 01:26 PM
21-07-2024 05:30 AM
Thank you for sharing your resolution on the issue you faced 😊 @Members_nocdSUx
I'm sure advice like yours will definitely help others searching out resolutions to their own similar issues in the future.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "