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hi how can i reset my screen lock model

(Topic created on: 05-09-2020 09:15 AM)
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uliamaria
First Poster

‎05-09-2020 09:15 AM

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Hi how can i reset my screen model i literally forgot it after i put it i have a a71samsung please help me 
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3 REPLIES 3
ecosse01
Voyager

‎05-09-2020 09:57 AM - last edited ‎05-09-2020 10:05 AM

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Assuming by model you mean pattern or code? Have you registered biometrics/face on the device? The settings are under Settings - Lock Screen.

You could try this:
Samsung Galaxy A71 Unlock with Google Account

Turn On your mobile.After the number of unsuccessful attempts on your mobile to unlock the device.Next, you will see the Forgot pattern option.Tap on the Forgot pattern option.Now you should be able to enter a backup PIN or your Google account login.
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uliamaria
First Poster

‎05-09-2020 10:06 AM

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In response to ecosse01
i dont have the forgot one
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ecosse01
Voyager

‎05-09-2020 10:12 AM

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In response to ecosse01
Have you set it to factory reset after 15 wrong attempts? Are you currently locked out of the device?
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