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Original topic:

Help I can't get anything from Google play , samsung account not linking

(Topic created on: 08-03-2022 06:00 PM)
callie67
First Poster
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Galaxy A Series
I've got a new phone I've reset it twice but can't get Google to update or activate anything. Been at it over 6 hours help.
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1 REPLY 1
xSteveuk
Maestro
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Galaxy A Series
Hi,
Where did you get phone from?

Try going settings Apps
Look for the playstore app
And clear cache and data

Check signed into Google
And go phone settings
Accounts and Backup
And sign in Samsung account

Go apps playstore
Settings
Click on about
At the bottom of the page
It should say Device Certified
If not it mabe why
Google won't update

What to do if Google Play Store will not load or download apps

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-google-play-store-will-not-load-or-d...
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