Hello! please help me about my storage,it's so full w out reason😭😭🙏

[rebeca_7r]

My storage is full for no reason😭 I deleted a lot of my pictures/vids and others for no reason,even my applications...please help me

[Glenntech]

If you go into settings
Battery and device care
Then storage
You will see breakdown of what is in the storage and how much
This will give you an idea
The page you are looking for should look like the screenshot I've attached

[rebeca_7r]

I knowww I did and it still don't work😭

[Glenntech]

What does it show you in this?
What's using up the memory storage most?

[BaronDigo]

Send a screenshot of internal storage if you dont mind

[Ray42]

Do you have an SD card?