Samsung's update policy, which means every phone gets 2 major updates MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc
I agree. I have the Galaxy A8 A530W and bought it on January 2019 and now I found out I won't get Android 10. Very disappointed by this since I sold my iPhone 7 Plus to buy this phone.
My previous iPhone 7 Plus is still receiving updates and is older than my current phone.
This has forced me to give up on Android phones and soon I will get an iPhone again unless the fragmentation issue is rectified.
2 major update policy damages Samsungs profit so many ways. For example I need a new phone now but I will wait until a middle price phone release with andorid 10. Because if I buy it now it will come with 9 and never get 12. How is this profitable for samsung ?
A8 users wether like it or not
YOU WON'T GET ANY MAJOR UPDATE
1) A7 2015/A5 2015 came with outdated Android 4.4 and only arrived 5.0 and 6.0
2) A7 2017/A5 2017 came with outdated Android 6.0 and only arrived 7.0 and 8.0
Thats truth and
Blieve It! i dont want to bach anyone
Any unrespectful = i dont get fu