29-08-2021 05:08 PM in
29-08-2021 08:33 PM in
Although the Samsung Galaxy a71 is a mid range phone it should still perform tasks reasonably well.
It's 6 or 8gb Ram dependant on variant is ample enough to manage apps and the tasks the phone performs.
Here are a few generic troubleshooting tips you could try @silentsnow
Ultimately if after trying the above the phone is still affected then Yes I'd agree to approach the source that supplied the phone and request a new replacement.
I wish you all the best with this.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "