a month ago
I recently bought my Samsung Galaxy A55 device. And I dropped it and now there are cracks in my middle camera lens. So will my warranty be covered in that or not? Also do I have to use Lens protector from now on??? Also how much time does it take to replace the lens if so done in Samsung centres?
a month ago - last edited a month ago
Hi @10Zin1 unfortunately the cracks to the lens would not be covered under the standard warranty, this is considered to be accidental damage. I am assuming you do not have Samsung Care plus or other insurance. As for lens protector it is your choice but Samsung recommends not using them due to possibe damage when removing them and can effect quality. so would need to be careful if you go down this route.
It is not possible to be definitive on repair, does need inspection before work is carried out and depends on demand at given time.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
a month ago
a month ago - last edited a month ago
a month ago
4 weeks ago
Hello 👋 @10Zin1
A Samsung Service Centre would have to assess the phone to determine whether this is covered under the Samsung Manufacturer's Warranty or not.
In regards to camera lens protectors I've used the Spigen Ez Fit Lens Protectors on my Samsung Galaxy s²⁴ Ultra, which are easy to fit and caused no detrimental effect on my photos, or hindered the little mic hole that's sometimes on the ring for video sound.
It's a personal choice to use them or not.
They are pretty hardy and take some to scratch or damage.
Usually a good case that provides a lip around the camera module is enough.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
3 weeks ago
Hello,
Got my A55 in yellow few months ago. Sadly the Phone's durability is concerning. My Phone did not even drop down on floor, but on my laptop and it got a crack on the back glass edge.
Had approached the service center to get a quote for the back glass replacement. Was wondering if it is a good idea to replace and would the replaced back glass look as good as the original.
Any suggestions anybody ? Thank you !!!
New here , apologies if this is not the right place to post
a week ago
hello,two weeks with my bulky a55,and still on fresh condition,since the day 1,im protect it with Tempered glass on front,and rugged armor case for the back and the body,