21-06-2025 12:32 PM
Hello, I have a Galaxy A53 5G, and since updating to One UI 7, the phone keeps restarting on its own.
I've tried forcing a restart and accessing recovery mode with Power + Volume Up, but it just boots up normally and doesn't enter recovery mode.
Before the update, the device worked perfectly.
Does anyone else have this problem? Is there a solution or patch planned by Samsung?
I appreciate any help or response from the technical team.
21-06-2025 02:18 PM
21-06-2025 08:19 PM
I've already checked and it's off.
21-06-2025 09:22 PM
22-06-2025 05:23 PM
It's no longer under warranty. I've had the phone for about three years, but until I did the update, I hadn't had any problems with it.
22-06-2025 05:24 PM
22-06-2025 09:40 PM
Thank you very much for your help.
25-06-2025 08:35 PM
Same issue. The phone was working literally fine for 3 years. Last month they suggested the update which I naively accepted. It looked like that it was a trap to render the phone obsolete. Samsung service asked me around 300 euros for replacement of the motherboard in order to support their latest os. Downgrading is no longer an option as they intentionally lock the boot loader to the latest version (which makes the phone obsolete). People need to know the risks before accepting updates that might push them to pay more to continue using their purchased phones. If Samsung allows downgrading the boot loader, it would be fair but they don't.
25-06-2025 08:41 PM
Same issue here with a536b. The phone was working literally fine for 3 years. Last month they suggested the update which I naively accepted. It looked like that it was a trap to render the phone obsolete. Samsung service asked me around 300 euros for replacement of the motherboard in order to support their latest os. Downgrading is no longer an option as they intentionally lock the boot loader to the latest version (which makes the phone obsolete). People need to know the risks before accepting updates that might push them to pay more to continue using their purchased phones. If Samsung allows downgrading the boot loader, it would be fair but they don't.
2 weeks ago
Same issue with SM-A536E ☹️