09-12-2022 08:27 AM - last edited 09-12-2022 08:35 AM
Before the Android 13 update I had had no problems connecting my A53 to Bluetooth devices. However, ever since the update, connecting the phone to my car or to my Samsung ear buds has become very hit and miss. If it won't connect, I have to restart the phone. I've tried all the troubleshooting suggestions I can find but nothing has worked so far. Has anyone else experienced this issues and does anyone have a solution?
19-01-2023 08:35 PM in
I am also having the same problem,with 2, A53 phones. Will not connect to my 2013 Ford Focus or 2017 Nissan Rogue. Have placed them in for Samsung service but sure it will not help until an update with a fix becomes available.
28-01-2023 06:05 PM - last edited 28-01-2023 07:37 PM
This all seems very familiar to me. I had the connection issue one time before the update , having had the phone for 2 months. Now it seems to be every 2nd day. A reboot fixes it every time. If I try and force a connection from either my car or the phone it just sits there trying for a very long time, never connects.
Update: I tried the workaround of turning Airplane mode on and off. This worked for me, but this is not an ideal solution. Other suggestions in this thread did not work.
31-01-2023 06:25 PM in
I also have problems with bluetooth and like Gav_Hay I have done and tried everything to no avail.
What the heck is going on. I just got my phone a couple of months ago and now I have to service it because of the update. Wow.
I know that Samsung is aware of the problem, so why don't they make another update or show us how to uninstall the 13th update.
I work on the road alot and I need my phone to work in my car. So what can we do besides sendig it to Samsung. I need a phone and I have no other.
01-02-2023 03:59 PM in
11-02-2023 01:32 AM - last edited 11-02-2023 06:40 PM
The Feb 2nd 2022 software update fixed the problem with disconnecting and not able to keep the signal in memory with Ford Sync. I can confirm this has been fixed with this most recent update and now works every time. Be sure to delete the phone from Sync and re-install. Then you should be good to go.
21-02-2023 08:47 PM in
I have also a problem since update to android 13 last january. My A12 and my wife's A53 can't communicate to headphones, tablet or PC. They are working in the car (Toyota) but that's it. Samsung tech made me do all kinds of work but nothing works. So I use them as a normal phone with a wired headphone now. I also use a cable to transfer documents. Very disapointed !!!
21-02-2023 08:55 PM in
I wonder when Samsung will acknowledge the problem and get this fixed. I've always been a proponent of the brand but my recent experience has me looking at other options for when it's upgrade time.