19-03-2021 12:17 AM in
I downloaded the March 2021 update on my Samsung Galaxy A50 2019 a week ago and since then, as soon as I take a screenshot, the Samsung keyboard stops working in most apps and crashes the app each time I try to use the keyboard. The keyboard still works with the SMS app but if I try apps such as Samsung Internet, Instagram or Tik Tok, they immediately crash as soon as the keyboard opens (and in the case of Tik Tok, crashes even as soon as I go look at my own account).
If I want to be able to use the keyboard correctly, I must restart my phone each time I take a screenshot.
Can anyone help me fix this? I started having the problem AS SOON as I downloaded the update.
Thank you very much for your help (and I apologize if my description or post are inadequate, this is my first post and I'm not super aware of the customs here).